Monday, February 29, 2016

Sitecore document manager in rich text editor coming up empty

When using the document manager in the rich text editor of Sitecore 8, the UI would be coming up empty but saying it was showing x items of x.

A fix for this one is to make the following change to the EditorPage.aspx file located at Website\sitecore\shell\Controls\Rich Text Editor.

At the top of the file you will see the following:
                MediaManager-UploadPaths="/media library"
                MediaManager-DeletePaths="/media library"
                MediaManager-ViewPaths="/media library"
                TemplateManager-UploadPaths="/media library"
                TemplateManager-DeletePaths="/media library"
                TemplateManager-ViewPaths="/media library"

Insert the following two lines:

Then have the users clear their browsers cache and the document manager should be working as expected.

Source: Sitecore community.

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