Thursday, April 28, 2016

Sitecore icons not loading in content editor

If you notice that some icons are not loading in the content editor of Sitecore:

The browser console may also have errors such as:
Failed to load resource: the server responded with a status of 401 (Unauthorized)
These errors occur on icon files such as /~/icon/Network/16x16/download.png.aspx and when this item is opened in the browser, a more detailed error message will show:
Access to the path 'C:\inetpub\wwwroot\sitecore\Website\temp\IconCache\Network\16x16\download.png' is denied.
The fix is to add security permissions to the IconCache folder for the NETWORK SERVICE and  IUSR accounts. The icons will then appear correctly.

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